At CGN, we believe in 4 key ingredients that - with the right mix - can drive sustained operational excellence and optimize the supply base. Those 4 ingredients - Strategy, People, Process and Technology encompass our philosophy of Supplier Performance Improvement Business Transformation.
Our approach to operational
excellence starts with a focused strategy that defines the
organization's goals and aligns
the goals with the vision
People translate strategy into action. We use a multi-disciplined approach to leverage people skills as the catalyst for action. The collaboration construct integrates people skills as the transformative language to excellence.
The correct mix of technologies is desired for optimal results. The technology cannot be to the point of waste — to the point of over processing — however, the technology must fit the application while allowing for customer satisfaction. Operational excellence utilizes the right amount and type for the application.
A set of common tasks that creates a product, service, process, or plan that will satisfy a customer or group of customers. Processes are largely affected by personnel, materials, equipment, methods and the work environment.