Most organizations can build or adopt technology faster than they can organizationally deploy it and they tend to feel that they have achieved success once they “go live”. They can change business processes to better suit organizational needs and they feel the change is cemented when the new process becomes active. However, the real value of the technology or processes is not realized on the “go live” date or the initiation of the process – it is realized over a period of time and based on business results that are actually derived from its implementation.
The focus of our Change Management method is to ensure that technology and business processes are implemented in a manner that enables the users and the organization to realize its full benefit as efficiently as possible. At CGN Global, our experience has shown us:
Our experience in performing Change Management services of varying degrees of complexity and industries has helped us to solidify the following four guiding principles for Change Management and Integration:
For further analysis, read Employee Engagement: A Systematic Approach to High Employee Engagement
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