The CGN Change Management Methodology

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Our experience in performing Change Management services of varying degrees of complexity and industries has helped us to solidify the following four guiding principles for Change Management and Integration:

  • Success requires that the change efforts must be heavily focused on the people affected by the change.
    Technology projects and process improvements supporting the change are important, but they cannot be successful unless the affected people are committed to use to new processes/tools.
  • Complex changes require a multi-dimensional, consistent, and intuitive approach.
    Even though the change is complex, the approach doesn’t have to be.
  • Though many effective Change Management methodologies have been developed, the optimal change management approach for a given action will include a combination of elements specific to each client’s unique circumstances.
    Our clients’ success is the only thing that matters; CGN helps sort through the available options to determine how they can be successful.
  • Client personnel must be actively involved in designing and implementing change initiatives.
    The combination of our client’s institutional/cultural knowledge and our focus on the discipline of executing change is what makes these engagements successful.

For further analysis, read Employee Engagement: A Systematic Approach to High Employee Engagement

Successfully Implementing Change

Profitable application of the Change Management approach includes:

  • Implementation Climate-organizational and historical challenges
  • Organizational Readiness - capacity of sponsors and change agents, readiness of change targets, and cultural fit)
  • Change Management Plan - Once the change inhibitors are identified, action plans to address and resolve these inhibitors are developed. A detailed project plan to deploy these action plans is developed, including assignments, target dates and accountability.
  • Organizational Design - The current organization and its ability to optimally support the proposed changes are reviewed.
  • Change Management Workshops & Corporate Training - Training that focuses on the change inhibitors and targets is the key to creating a culture that supports change.

For more information on CGN Global's Market Entry Management service, please contact: