The Edge Blog: Insights on business transformation, practical applications and everything in between

Taming Supply Chain Networks

Role of Analytics in the Evolution of Future Industrial Supply Chains - A Perspective

By Seshadri Guha & Syamala Srinivasan

As different analytical and data technologies emerge and mature over time, the innovations ranging from real time visibility to operational analytics, supply-chain modeling to predictive analytics, or advanced visualization to simulation will all provide the key ingredients for success.

The Value of Equal Exchange

By Clinton B. Harman

I was recently asked to incorporate a survey into an industry blog that I had proposed. I’ve been asked to include a survey on many projects and I’ve never really taken into consideration the effectiveness of a survey. I’m a User Experience Strategy guy and from a strategy standpoint, surveys are still considered a great method for user engagement. Surveys allow the user to interact with the site and in turn create an opportunity for instantaneous fulfillment of the user needs through the expectation of results.

What is a control?

In the quality profession we often hear reference to “controls”. Control Plans are created to document how a process is operated; it defines the reaction plan for a non-conformance and documents what is in place to “control the process” to defined requirements.

Often we see (today) that controls are listed as follows: control charts, checklists, audit sheets, inspection sheets, data collection forms etc.

The confusion here is that while generally referred to as “controls” these items are actually quality records. These records are “documents”; they can be audited by management or can be used as “evidence” that a quality system is in place. However, it is outdated thinking to define these documents as controls.