Aftermarket sales and services is a high margin business. Hence the competition is huge and there are wide range of players and service offerings involved. These services include spare parts, maintenance and installation, consulting, training and technical support provided by OEMs, dealers, and third-party suppliers. Customers tend to prefer brands and products that have good aftermarket support and services.
According to Statista, the US automotive aftermarket sales have increased by 36% while the vehicle sales grew by only 12% approximately in the last decade.